Data Processing Agreement – List of Approved Subcontractors

Legal EntityCountry of ProcessingRole / Services ProvidedTransfer Mechanism (if outside UK)
Zendesk, Inc.Ireland (EU) / United StatesCustomer support ticketing systemUK Extension to the EU-U.S. Data Privacy Framework (where applicable); otherwise EU Standard Contractual Clauses with UK Addendum
Google Ireland LimitedIreland (EU) / United StatesWebsite usage analytics (Google Analytics)UK Extension to the EU-U.S. Data Privacy Framework; EU Standard Contractual Clauses with UK Addendum as fallback
Intercom R&D Unlimited CompanyIreland (EU) / United StatesCustomer support live chat and messagingUK Extension to the EU-U.S. Data Privacy Framework (where applicable) for the US; Adequacy decision under UK GDPR for Ireland
Stripe Payments Europe, LimitedIreland (EU) / United StatesPayment processingUK Extension to the EU-U.S. Data Privacy Framework; EU Standard Contractual Clauses with UK Addendum as fallback
PayPal UK Ltd and PayPal (Europe) S.à r.l. et Cie, S.C.A. (and affiliated entities)United Kingdom / Luxembourg (EU) / United StatesPayment processingUK Extension to the EU-U.S. Data Privacy Framework (where applicable); otherwise EU Standard Contractual Clauses with UK Addendum